fbpx

Frequently asked questions

All you need to know about Liberty Pass

To achieve this, we've put in place a number of rules and tricks.

First of all, we limit the number of unlimited subscribers to 6, and almost all our boats are available all year round (excluding annual maintenance). Depending on the zone, this represents between 600 and 900 available slots to share per year.

Secondly, thanks to our technology, boats can be booked by the hour. It is therefore possible for several subscribers to use the same time slot. For example, a fisherman may decide to go out from 5am to 9am, and the boat will be available from 9:30am for another subscriber for the rest of the morning. This multiplies the number of slots available to subscribers, and it's not unusual for our boats to be out 3 or 4 times a day with different subscribers.

Finally, we've introduced a token policy, to limit the number of slots blocked by a subscriber, so that other subscribers always have the chance to join the schedule. For example, if you have 2 tokens available with your subscription, you can reserve 2 slots that often correspond to 2 ½ days. You can therefore reserve 2 ½ days on different dates, or 1 full day.

You collect your token at the start of the outing and can book your next outing for the following days if the boat is available.

This technique, which has been tried and tested over the past 3 years, ensures smooth scheduling and equal access to the boat for all, and in no way limits the number of outings possible per subscriber.

The token system is a very fair system for each member of a boat. It allows each subscriber to block reservation slots.

The fact that tokens are limited in number for each subscriber guarantees availability at all times. E.g.: like the other members, you have 2 reservation tokens. If there are 6 members on the boat, you can have up to 12 slots blocked on the schedule, but no more, because as long as your tokens have not been used up, it is not possible to place others. The same applies to other subscribers.

The mobile app only reallocates tokens once you've used up your outing. This system guarantees fairness for every member! And there's no possibility of abuse of reservations by one member or another.

No, it is not possible to pay the advertised monthly subscription rate. The monthly rate is valid for a full year. This is a payment option that requires a minimum 12-month commitment. 

No, for legal and mainly insurance reasons, the contract is nominative.

The boat captain is responsible for the boat under the contract, and must be on board for every trip. However, you can take as many people (friends or family) as the boat's capacity allows.

There is a maximum of 6 Liberty Pass subscribers per boat. Exceptional cases, à la carte, can optimize the use of the boat.

Most of our subscriptions are per day. However, we do have a few subscriptions on houseboats, sailboats, catamarans and cabins that allow you to spend 1 or 2 nights at sea, depending on the subscription you have taken out.

At present, it is not possible to surf everywhere in France with your subscription.

However, we do offer "à la carte" subscriptions, and if you are a Liberty Pass holder in a particular city, we can offer you "à la carte" outings at a very attractive rate to a resort that is a recurring destination for you.

No, the tank is filled up when you take the boat, so you must fill it up
each time you return to port, at your own expense.

Book your outings via a mobile application on your smartphone. You can see which beaches are available and place your reservation tokens via the mobile application.

You're on your own for boat check-in and check-out, thanks to the mobile app on your phone and a key box.

You'll be taking photos of the boat's condition and fuel, and noting any anomalies on the boat.

You'll be coached by the aptly-named Liberty Coach on your first trip out of the harbor. The boat will be presented to you in great detail, and the coach, who's not stingy with his tips, will also share his suggestions for outings.

He is also your point of contact in the event of weather or technical problems.

This subscription pays for itself when you go out a MINIMUM of 7 or 8 times a year. From then on, you're a winner, because you save money with each outing. You don't have to buy a boat, take out insurance, look for or pay for a berth, or pay for maintenance or towing. You can sail all year round at a price often equivalent to that of a berth, with complete peace of mind. You save time, energy and money.

That's right, you can sign your quote. Your place on the boat is thus reserved, until the Liberty Coach validates it on your first outing. On the day of your first outing, the Liberty Coach will confirm your subscription by signing the contract.

No, not once you've signed your contract. Your rate remains unchanged during your subscription period.
Whether you sail 10, 20 or 30 times a year or more, your monthly and therefore annual fee remains unchanged.

This is a monthly direct debit.

To cancel your subscription at the end of the 12-month commitment period, simply send a cancellation letter by registered mail with acknowledgement of receipt, 90 days before the end of your subscription:
to the following address:

Nauticoncept - Liberty Pass - 551 Rue Alain Colas, 71000 Mâcon

Yes, depending on the size of the boat, a deposit is required at the start of the subscription.

In the event of a claim, the deposit cheque is used to pay the deductible and other costs not covered by the insurance according to the specific GCU.

Yes, your coach takes out a multi-risk insurance policy for your boat all year round.

No, boat towing is never your responsibility. It is covered by the operator's insurance. In the event of a claim, contact your coach as soon as possible.

Boat insurance is subject to a deductible, the amount of which is set out in the specific terms and conditions of the subscription contract. The subscriber will be liable for the amount of this deductible and other costs not covered by the insurance, stipulated in the specific GCU for items below the waterline (e.g. propeller, fender, etc.).

In the case of minor damage, it's not a good idea to declare the damage to the insurance company, especially in view of the administrative costs involved. An amicable solution will therefore be favored between the subscriber and the professional. This includes loss of parts of the boat (upholstery, fender buoys, anchor, etc.).

Contact us by phone