Find answers to the most frequently asked questions about memberships, reservations, how the boats work, and insurance.
To achieve this, we've put in place a number of rules and tricks.
First of all, we limit the number of unlimited subscription members to 6; and nearly all of our boats are available year-round; (except during annual maintenance). Depending on the area, this represents between 600 and 900 available trip slots to share per year.
Next, thanks to our technology, boats can be reserved down to the hour. This means that multiple subscribers can take advantage of the same time slot. For example, a fisherman might decide to go out from 5:00 a.m. to 9:00 a.m., and the boat will be available starting at 9:30 a.m. for another subscriber for the rest of the morning. This therefore increases the number of available time slots for subscribers, and it’s not uncommon for our boats to go out 3 to 4 times a day with different subscribers.
Finally, we’ve implemented a token policy to limit the number of time slots reserved by a single subscriber, thereby ensuring that other subscribers always have the opportunity to fit into the schedule. For example, if you have 2 tokens available with your subscription, you can reserve 2 time slots, which often correspond to 2 half-days. You can therefore reserve 2 half-days on different dates or 1 full day.
You pick up your token at the start of the relevant outing and can thus reserve your next outing for the following days.
This technique, which has been tried and tested over the past 3 years, helps streamline scheduling and ensures that everyone has equal access to the boat; it does not, under any circumstances, limit the number of trips each subscriber can take.
The token system is a very fair system for each of the boat's members. It allows each subscriber to reserve time slots.
The fact that tokens are limited in number for each subscriber ensures that they are always available. For example: you, like other members, have 2 reservation tokens. If there are 6 members on the boat, there can be up to 12 time slots reserved on the schedule, but no more, because as long as your tokens haven’t been used, it’s not possible to reserve additional slots. The same applies to other subscribers.
The mobile app only reallocates tokens to you once you've used up your outing. Fairness is guaranteed for every member thanks to this system! And there's no possibility of any member abusing the reservation system.
No, it is not possible to pay the advertised subscription rate on a monthly basis. The monthly rate is valid for a full year. This is a payment plan that requires a commitment of at least 12 months.
For legal reasons—primarily related to insurance— the contract is issued in the subscriber's name for a standard subscription.
The boat's captain is responsible for the boat under the contract, and must be on board for every trip. However, you may bring along as many people (friends or family) as the boat's capacity allows.
However, if you choose the Duo plan, , you can share your subscription with another independent captain, and in that case only, yes, the subscription is shared between two people, and both people are covered by the insurance.
There is a maximum of 6 subscribers per boat under the Liberty Pass. In exceptional cases, on a case-by-case basis, it may be possible to optimize the boat's use.
Most of our charters are by the day. However, we offer a few charters on liveaboards, sailboats, catamarans, and cabin cruisers that allow you to spend 1 to 14 consecutive nights at sea, depending on the charter package you’ve selected.
Yes, you can subscribe at any time, and your subscription will last 12 months from the start of the contract: whether you choose to start your subscription in the summer or winter, it will always last 12 months and will therefore cover a full year.
As of now, you cannot travel everywhere in France with your subscription.
However, we do offer à la carte subscriptions, and— if you hold a Liberty Pass in a particular city—we can offer you à la carte trips at a very attractive rate to a destination you frequently visit.
No, the boat is fully fueled when you pick it up, so you must refuel the tank each time you return to the port, at your own expense.
You book your outings using a mobile app on your smartphone. You can see which time slots are available and place your booking tokens on the boat’s schedule through the mobile app.
You can check in and check out the boat on your own using the mobile app on your phone and a key box.
You will be required to take photos of the boat’s condition, the fuel level, and note any issues on the boat, both when the boat departs and when it returns.
You’ll be guided by a coach, who will serve as your point of contact throughout the entire duration of your subscription. The boat familiarization session involves introducing you to the boat in great detail, guiding you through the maneuvers for entering and exiting the harbor, and ensuring that you feel comfortable enough to go out on your own.
The coach is also your point of contact in the event of weather-related or technical issues.
This subscription pays for itself as soon as you go out to sea at least 7 to 8 times a year. From that point on, you’re saving money, since you save on every trip compared to traditional boat rentals. You don’t have to worry about buying a boat, insurance, finding or paying for a berth, maintenance, or possible towing. You can sail year-round at a price that’s often equivalent to the cost of a berth, all with complete peace of mind. You save time, energy, and money.
That's right, you can sign your quote. Your spot on the boat is then reserved until the Liberty Coach confirms it during your first outing. The Liberty Coach will officially confirm your membership on the day you take possession of your boat by signing the contract.
No, not once you've signed your contract. The agreed-upon rate will not change, even if it increases in subsequent months. Your rate remains unchanged for the duration of your subscription period.
Whether you sail 10, 20, or 30 times a year—or even more—your monthly and, therefore, annual membership fee remains the same.
This is a monthly direct debit.
To cancel your subscription after the 12-month commitment period, simply send a cancellation letter by certified mail with return receipt requested, 90 days before the end of your subscription, to the following address:
Nauticoncept – Liberty Pass – 551 Rue Alain Colas, 71000 Mâcon
Yes, depending on the size of the boat, you will be asked to pay a deposit at the start of your subscription.
In the event of a claim, the security deposit check is used to pay for the deductible and other costs not covered by the insurance, as specified in the specific Terms of Service.
Yes, your coach takes out a comprehensive insurance policy for your boat year-round.
No, you are never responsible for the cost of towing the boat. It is covered by the operator's insurance. In the event of an accident, contact your coach immediately.
Boat insurance is subject to a deductible, the amount of which is specified in the special terms and conditions of the subscription agreement. The subscriber will be responsible for the amount of this deductible and other costs not covered by the insurance, as stipulated in the special terms and conditions of service for components below the waterline. (e.g., propeller, fenders, etc.)
For minor damage, filing an insurance claim is not advantageous, particularly given the potential administrative fees. An out-of-court settlement between the subscriber and the service provider is therefore preferred. This includes the loss of boat equipment (upholstery, fenders, anchor, etc.)
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